We collect information you provide directly to us or you voluntarily submit through use of the Services. We may ask you to provide some of the following types of personal information in connection with your use of the Services:
When you access or use our Services, we automatically collect information about you, including:
Marketing, data analytic and social media-owned databases give us access to a range of information — like public data, survey data and beyond. This data sometimes includes your mailing address, your gender, your age, your household income, your role in your organization, and other demographic data.
We are always improving our products and services, and we create new features regularly. These updates sometimes require us to collect new information, or use what we already have differently. If there is a significant or material change in the way we handle your personal information, we will notify you as detailed below.
We may use information about you for various purposes, including to:
You may choose to stop receiving our marketing emails by following the unsubscribe instructions included in those emails, or you can contact us at email@example.com.
If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
We do not sell or otherwise provide personal information to other companies for the marketing of their own products or services.
By using the Services, you agree that Frequency may send and receive from you electronic chat messages in connection with the Services and you expressly authorize such chat messaging, including automated and pre-recorded messages, and messages delivered via automatic systems, and you agree to Frequency’s retention and storage of both sent and received messages.
By using the Services, you further acknowledge that data rates may apply and you are solely responsible for any fees incurred from your carrier from receiving and sending chat messages and using the Services.
Frequency does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register an account or use the Services. If you are under 13, you are prohibited from registering or sending any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 may provide any personal information to Frequency. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at: firstname.lastname@example.org.
The Services may offer social sharing features and other integrated tools (such as the Facebook “Like” button), which let you share actions you take on our Services with other media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.
Frequency takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction; however, we cannot guarantee that our security measures will prevent third parties from intercepting information. You acknowledge that you do not assume or expect that any content or communication that you transmit to us or we transmit to you (such as personally identifiable or other data, user content including Uploaded Content, questions or answers, comments, or suggestions) is confidential. Frequency shall not be liable or responsible if any information about you is intercepted and used by an unintended recipient or otherwise disclosed in a manner you did not intend.
You may update or correct information about you or deactivate your account at any time by contacting email@example.com, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
Under the General Data Protection Regulation (GDPR) in the EU, you have the right to receive a copy of, review and/or update your personal information and to correct any of your personal information in our records that is inaccurate. We extend this right to persons everywhere. If you would like to do so, contact us at firstname.lastname@example.org
Under the GDPR, you have the right to restrict processing of or request erasure of your personal information. However, this right is not absolute, and we will continue to retain and use your personal information as we determine is necessary for management of continuing contractual rights and obligations, the establishment, exercise or defense of legal rights or claims or protect our or our suppliers’/distributors’ or licensee rights, which would include our need to comply with our contractual and other legal obligations, resolve disputes or claims, and enforce our agreements.
We use third party website analytics services, including (but not limited to) Google Analytics to gather information about how you and others use our Sites, and to facilitate use of the Sites. For example, we will know how many users access a specific page and which links they clicked on. We may use this aggregated information to understand and optimize how our Sites are used and the information regarding your activity on the Sites to assess content and other needs so that we may offer Services to meet such needs. To find out more about Google Analytics please visit: support.google.com.
If you are a California resident, you may request that we provide to you: