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WantWords TV 13: How to say no without losing a client?

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Thanks for watching! Do you have a question you'd like to ask? Add it here: https://docs.google.com/forms/d/1TOGldbA9fdqb_X05F_Z4FOp7c7avO5U0miCZbzdZmXI/viewform?pli=1 If you'd like to learn more about the business aspects of being a translator, start reading my blog at http://wantwords.co.uk/school/. Hey, I also have an online school where I teach all that: http://www.ecpdwebinars.co.uk/page_2799144.html Don't forget to follow me on Twitter @mstelmaszak and Facebok /businessfortranslators