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a family

a family

Managing Negative Online Reviews

4y ago


In this week's Arment Dietrich Facebook question of the week, Joe Hackman asks Gini Dietrich, "One of my customers is a family law attorney. They are representing a woman in a divorce case and the husband wrote a nasty review on Yelp about their firm. How would you advise they respond (if at all) to this issue? The negative review has been marked useful by two people."