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Saving Engagements, The Blue Nile Way

14m ago
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During the 2012 holiday season, specialty jeweler Blue Nile had to deliver an engagement ring fast. Director of Global Customer Care Debra Dolphin explains how she was able to help do something extraordinary and turn one customer's dream into a reality. NRF set out on a road trip to find the most powerful retail stories across the United States, showing how retailers large and small are creating jobs, driving innovation and giving back to the communities they serve. This is Retail Across America. http://www.nrf.com/retailacrossamerica Watch all of our videos from Washington State: https://nrf.com/who-we-are/this-is-retail/retail-across-america/retail-across-america-washington Think you know retail? Follow @this_is_retail on Instagram: http://instagram.com/this_is_retail