delivery systems

delivery systems

EOTW: B2B Process Automation Uncorks Workflow Efficiencies for Bottled Water Distributor

1w ago
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Premium Waters, Inc., a national retailer and distributor of bottled water and coffee delivery systems, chose IBM Sterling B2B Integrator software as its new EDI solution with IBM Business Partner ComResource, Inc. overseeing the installation. Premium Waters can now access data more easily that before, which simplifies administrative processes and improves collaboration. Company sales and customer service reps can now quickly and efficiently retrieve order information to match it with payment and fulfillment data. Errors are down, productivity is up and Premium Waters has better visibility into its business. In this week's Engines of the Week, Michael Hesse, IT director at Premium Waters, talks about the hidden benefits that an EDI solution unlocked for his company.